Refund Policy

Equipment Purchases

Equipment sales are final unless otherwise stated in the purchase agreement. We work with reputable manufacturers and suppliers, and all equipment is thoroughly inspected before delivery. If equipment arrives damaged or not as described, please contact us immediately.

Equipment Returns

Returns for equipment purchases are evaluated on a case-by-case basis. A restocking fee may apply for returned equipment. Custom-ordered or specially configured equipment cannot be returned. All return requests must be made within 30 days of delivery.

Service Payments

Recycling services are primarily transaction-based on materials accepted. Payment for services is due upon completion unless credit terms have been established. Quotes provided are valid for 30 days from the date of issue.

Dispute Resolution

If you have concerns about billing, pricing, or service quality, we encourage you to contact us directly. Our team is committed to resolving issues fairly and promptly. We will work with you to address any legitimate concerns about transactions.

Payment Terms

For established customers with credit terms, payments are due within agreed timeframes. Interest may accrue on overdue balances. Returned checks may incur a processing fee. We accept various payment methods including cash, check, and wire transfer for equipment purchases.

Contact Us

If you have questions about this Refund Policy or need to discuss a specific situation, please contact us through our contact page or call us directly at (724) 898-2010.

Last updated: 2024